Refund Policy

If an applicant accepts a place offered by Australian College of Commerce and Information Technology Myanmar (ACCITMY) and pays the fees, it means a binding contract is created between the student and ACCITMY.
Notification of cancellation/withdrawal from unit/s of competency, withdrawal or deferral from a course of study must be made in writing to ACCIT.
In the case of cancellation/withdrawal, the cancellation fee will be calculated as shown at Table 1.
Australian College of Commerce and Information Technology will include in a written agreement (enrolment/application form) the following information, which is to be consistent with the requirements of the ACCITMY policy, in relation to refunds of course money in the case of student and provider default:

• a) Amounts that may or may not be repaid to the student (including any course money collected by education agents on behalf of ACCITMY)
• b) Processes for claiming a refund
• c) A plain English explanation of what happens in the event of a course not being delivered, and
• d) A statement that “This agreement, and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia’s consumer protection laws”.

 

A total or partial refund is applicable when:

Australian College of Commerce and Information Technology Myanmar default
This policy applies to a student or an intending student in relation to a course if:

• a) The course does not start on the agreed starting day; or
• b) The course ceases to be provided at any time after it starts but before it is completed; or
• c) The course is not provided in full to the student because a sanction has been imposed on the ACCITMY under;
• d) And the student has not withdrawn before the default day.

In addition, Australian College of Commerce and Information Technology Myanmar will:

• a) Pay a full refund to each student who had been accepted and paid their fees within two (2) weeks of the default day; or
• b) Arrange for the student to be offered a place in an alternative course(s) delivered by ACCITMY or another provider in Myanmar at the College’s expense up to whatever the fee amount which has been paid. If the student accepts the offer of placement in an alternative course(s), in writing, the College is relieved of its liability to provide a refund to the student; or

 

Student Default

This policy also applies to a student or an intending student in relation to a course if:

• a) The course starts on the agreed starting day, but the student does not start the course on that day (and has not previously withdrawn); or
• b) The student withdraws from the course (either before or after the agreed starting day); or
• c) ACCITMY refuses to provide, or continue providing, or provide progress documentation for a course to the student because of one or more of the following events:
  • I. The student failed to pay an amount he or she was liable to pay the provider, directly or indirectly, in order to undertake the course;
  • II. Misbehaviour by the student.

Australian College of Commerce and Information Technology will make a refund in US Dollars only and within 4 weeks of receiving a written claim by the student in accordance with the Terms and Conditions as outlined on the Enrolment/Application Form – this forming the written agreement with the registering student.
All refund considerations will be strictly limited to the total of monies which Australian College of Commerce and Information Technology has actually received. The refund calculation will not include:

• 1. Application/enrolment fees are non-refundable;
• 2. If a student notifies ACCIT of their intention to withdraw from individual units or a program before their original start date then they will be eligible to receive a refund minus a $350 administration charge/application fee;
• 3. Registration/processing fee;
• 4. No refunds will be given for notification of withdrawal which occurs after the start of the program. The exception to this is noted in paragraph five (5).
• 5. Once training has commenced in the course e.g. Diploma of Business (Pre-enrolment), no refund is available to participants who leave before finalising the course unless the student can provide a medical certificate or show extreme personal hardship. In that case, fees may be refunded on a pro-rata basis, minus the administrative fee/deposit. However, should participants wish to resume their studies at a later date, the original fee payment can be used as credit towards that course within twelve months of initial payment. Refund requests should be made in writing.
• 6. The part of expenses for travel, bank charges, accommodation and other domestic services that cannot be offset by providing the services to someone else;
• 7. The cost of books, equipment and other materials needed for the course;
• 8. Proportion of course money received for the proportion of the course provided to the student before the default date;
• 9. Agents commission paid either directly by the student or through the college on behalf of the student whether the commission was paid before or after monies were received by ACCIT; and
• 10. If a student notifies ACCITMY of their intention to withdraw before the original start date and are eligible for a refund as per paragraph three (3) above, then the refund will be paid within four (4) weeks of ACCIT receiving your request for refund.
• 11. No academic penalty will be incurred if a student notifies ACCIT of their intention to withdraw from individual units or a program before the end of week four (4) of the semester.
• 12. All fees and charges are payable upon invoice and will cover a period of the impending six (6) months. Students may be precluded from sitting exams, receiving results or attending classes if tuition fees are not paid by the date specified on the invoice.
• 13. Any refund will be paid to the person or entity that originally paid the course fees and, where possible, in the same currency in which the fees were paid.
• 14. Fees may be subject to change without notice.
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In all circumstances Australian College of Commerce and Information Technology will provide a statement and an explanation of how the refund was calculated and make fully available access to Australian College of Commerce and Information Technology Grievance Policy. This agreement and the availability of Australian College of Commerce and Information Technology complaints and appeals process, does not remove the right of the student to take action under Australia’s consumer protection laws.